Children in the Club: Unless otherwise stated, children are not permitted in the Lounge after 10pm. Children in functions may stay to the completion of function but must stay in Function room.
Lost Membership Cards: Members are to contact Club reception to report lost or stolen membership cards. A replacement card can be purchased for $3.00.
Sale of Tobacco: From the 1st of July 2010, tobacco vending machines must be activated by staff (whether by remote control or some other means) or a token. These changes are part of the Public Health (Tobacco) Act 2008 which regulates the advertising, display and sale of tobacco and non-tobacco products and smoking accessories. The new legislation places obligations on business which sell these products including pubs, clubs and hotels, with penalties applying of up to $1 million dollars.
External food and beverage policy: At Club Blacktown, we are committed to ensuring a delightful and enjoyable experience for all our members and guests. To maintain the quality of our food and beverage service and to comply with health and safety regulations, we kindly request that no external food or beverages be brought into the club, including water bottles, coffees etc. We currently have 3 restaurants and an in-house Café, offering delicious options to cater to a variety of tastes and dietary needs.
Exceptions to this policy, with approval from the Manager on duty, include:
- Milk or fruit-based products and/or soft pureed baby food for consumption by babies and toddlers.
- Special Dietary requirements not met by any of our three restaurants menu
- Celebratory cakes (i.e., whole birthday cakes). This does not include lollies, chips, grazing platters, or fruit platters etc
Please note: It is strictly prohibited to bring alcohol on club premises or consume alcohol that has not been purchased within the club. Doing so violates RSA laws and is not permitted by our licensing agreement under the Registered Clubs Act 1976. Any alcohol found on club premises which has not been purchased at the club will be confiscated. Furthermore, the club reserves the right to confiscate and destroy any prohibited item brought on club premises.
By adhering to this policy, you help us continue to provide excellent service and a welcoming environment.
Cloaking/inspection of large backpacks/bags at Reception: At Club Blacktown, your safety and comfort are our top priorities. To ensure a secure and pleasant environment for all our members and guests, we ask that any large backpacks and bags be cloaked at Reception upon arrival. Our friendly staff will assist you with the cloaking process, ensuring that your belongings are safely stored while you enjoy your time at the club.
With the approval from the Manager on duty, exceptions may be honoured to items such as: nappy bags for babies, backpacks for medical purposes, etc.
Please note: We strongly advise members and guests to leave bags at home and to avoid bringing any large items. Our staff reserve the right to visually inspect bags and backpacks at their discretion. It is the responsibility of the member/guest to collect their item upon departure from the club. Measures will be taken to ensure all cloaked items are kept safe; however, the club takes no responsibility for lost or damaged items.
By adhering to this policy, you help us ensure a safe and secure environment for all our members and guests.
Privacy Policy: The City of Blacktown RSL Club Limited (Club Blacktown) is subject to the Provisions of the Privacy Act 1988. Personal information provided by members may be used by the Club for marketing purposes to improve our services and to provide you with the latest information about entertainment, services and promotions.
Club Blacktown may collect personal information in order to comply with obligations under the AML/CTF Act. The personal information collected will be kept secure at all times and only passed on to external bodies if required or authorised by law.
If you do not wish to receive information about Club entertainment, services and promotions please let us know by contacting our membership department on 9933 7600 or clubblacktown@clubblacktown.com.au
Members have a right to access their personal information that the Club may hold about them, including a right of correction of their information. The Club will not provide your details to any third party for marketing opportunities.
Registered Clubs Act: Please see here for important information for Club Members as per the Registered Clubs Act.
Responsible Service of Alcohol: Club Blacktown promotes the responsible service of Alcohol in order to prevent intoxication and in the best interest of it’s Members, guests staff and community. As part of the Blacktown Liquor accord we implement the follow strategies:
- Checking acceptable proof of age documentation such as a valid and current photo drivers licence, passport or proof of age card to prevent underage drinking.
- Monitoring the signs of intoxication and refusing entry and service to anyone who displays the signs of intoxication
- Promoting the service of non-alcoholic beverages
- Always having food available to purchase
Responsible Conduct of Gambling: Club Blacktown is a member of Betsafe and complies with the various acts of Parliament that apply to all Registered Clubs. Members and Guests have the right to self-exclude themselves from the Club as part of the Betsafe program. Managers at Club Blacktown are trained to ensure discretion in these matters that may involve problem gambling.
Help is close at hand
GambleAware
gambleaware.nsw.gov.au
1800 858 858